Terms of Service

1. Who these terms are between

These terms are an agreement between you and the developer of hall-e, reachable through the contact form and referred to below as we, us or our. They cover this website, the hall-e desktop application, and the analysis service the application can call. By using any of those, you accept these terms. If you do not accept them, do not use them.

2. What hall-e is

hall-e is a Windows utility that records the timing and, on supported hardware, the press depth of the W, A, S, D keys and Mouse1 during a capture you start, summarises that recording on your own machine, and can send that summary to our service in exchange for recommended keyboard settings. hall-e is in active development. Features described on this website or present in a build may change, may be limited, or may be removed.

3. Licence to use the software

hall-e is proprietary software. Subject to these terms, we grant you a personal, revocable, non-exclusive and non-transferable licence to install and use hall-e on computers you control, for your own use. No open source licence to hall-e is granted by these terms or by the availability of any build.

You may not:

• sell, rent, sublicense, publish or otherwise distribute hall-e or any part of it;
• modify, translate, decompile or reverse engineer hall-e, except to the extent that applicable law expressly permits it despite this restriction;
• remove or obscure any notice of ownership, licence or third-party attribution;
• use hall-e to build a competing service, including by extracting recommendations in bulk to train or evaluate another system.

hall-e includes third-party components under their own licences, including the Wooting Analog SDK under MPL-2.0, Tabler Icons and Radix primitives under the MIT licence, and the Chakra Petch and IBM Plex Mono typefaces under the SIL Open Font License. Those licences travel with the build and govern those components. Nothing in these terms limits rights you have under them.

4. Your responsibilities when recording

A capture records the four movement keys and Mouse1 for as long as it runs, wherever your input goes. Text typed with those keys during a capture is indistinguishable from movement. Record only when you intend to, on a machine you are entitled to use, and do not record another person's input without telling them.

You are responsible for complying with the rules of any game you play and with the terms of any anti-cheat system it uses. hall-e does not modify, synthesise, suppress or automate input, and it does not read or alter any game, but we cannot and do not promise that a given publisher or anti-cheat vendor permits third-party software of this kind. Check before you run it, and accept that the consequences of running it alongside a game are yours.

5. Accounts

An account is required to request an analysis and is not required to capture or to read a timeline. You create one in the application, or we create one for you and give you a password to change. You agree to give accurate information, to keep your password to yourself, to use one account as one person, and to tell us promptly if you believe your account has been used without your permission. You are responsible for activity under your account.

6. Analyses and credits

One analysis consumes one credit. A credit is reserved before the analysis is attempted and is released if the analysis does not complete successfully, so an analysis you did not receive is not charged. Credits are recorded on our servers, are attached to your account, cannot be transferred between accounts, and have no cash value and no exchange for money. The balance shown in the application is the balance our server confirms.

7. Payments and refunds

Credits are paid for through a third-party payment provider, in your own browser. Neither this website nor the hall-e application takes a card, and neither is where the charge is made. The price and currency that apply to a purchase are the ones shown on the provider's page at the moment you pay; a price stated anywhere else on this website describes that price and does not replace it.

All purchases are final and non-refundable. The Refund Policy is part of these terms, states the whole of what we offer, and is what applies to any purchase you make.

8. Recommendations are information, not a promise

Recommendations are derived from input hall-e measured during your capture. They are suggested setting values, offered without any claim about your aim, your rank, your results or the outcome of any match. hall-e measures nothing about a game and cannot know whether a shot connected. You decide whether to apply a setting, you apply it in your keyboard's own software, and you remain responsible for what you configure on your hardware.

9. Availability

We do not promise that the website, the analysis service or any account function is available, uninterrupted or error free. We may change, suspend or discontinue any part of the service, including during development, and we may impose reasonable limits to keep the service working. If we discontinue a paid service entirely, we will say so by email to the address on your account.

10. Suspension and termination

You may stop using hall-e at any time, and you may ask us to close your account by email. We may suspend or close an account that breaches these terms, that is used to attack or abuse the service, or where we are required to by law. Sections that by their nature should survive termination, such as the licence restrictions, the disclaimer, the limitation of liability and governing law, survive it.

11. Disclaimer

hall-e is provided as is and as available, without warranty of any kind, whether express or implied, including any implied warranty of merchantability, fitness for a particular purpose, accuracy or non-infringement. hall-e is in development, its hardware acceptance testing is incomplete, and timing figures it reports describe when input was received by the operating system rather than when a physical switch moved. Nothing in these terms excludes a warranty or a right that applicable law does not allow to be excluded.

12. Limitation of liability

To the fullest extent permitted by law, we are not liable for indirect, incidental, special, consequential or punitive damages, nor for lost data, lost profits, lost opportunity, or any consequence of a game publisher's or anti-cheat vendor's decision about your account. To the fullest extent permitted by law, our total liability arising out of or relating to hall-e is limited to the greater of the amount you paid us in the twelve months before the event giving rise to the claim, or twenty United States dollars.

13. Third parties and trademarks

Game titles, keyboard brands and any other product names mentioned on this website or in the application belong to their owners and are used to identify hardware and software that hall-e works with or beside. hall-e is not affiliated with, endorsed by or sponsored by any of them. Software you obtain from a vendor, including the Wooting Analog SDK and your keyboard's configuration software, is governed by that vendor's own terms.

14. Changes to these terms

We may update these terms as hall-e changes. The effective date above tells you when the current version was published. If a change materially reduces your rights and you hold an account, we will tell you by email before it takes effect. Continuing to use hall-e after a change takes effect means you accept the updated terms.

15. Governing law

These terms are governed by the laws of the jurisdiction in which the developer of hall-e is established, without regard to conflict of law rules, and the courts of that jurisdiction have non-exclusive jurisdiction over any dispute. This does not deprive you of the protection of mandatory consumer law in your own country of residence. Write to us first: most disputes are settled faster by email than by anything else.

16. Entire agreement

These terms, together with the Privacy Policy and the Refund Policy, are the whole agreement between you and us about hall-e. If a provision is found unenforceable, the rest stays in force. Our not enforcing a provision on one occasion does not waive it.